Snowgoose - Terms of Service
Last Updated: 4-12-2025
1. Acceptance of Terms
By accessing or using the Snowgoose SaaS application (the "Service"), you ("User" or "you") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not access or use the Service.
2. Description of Service
Snowgoose provides a platform that offers unified access to various third-party artificial intelligence models ("AI Models") through a monthly subscription. The Service may include features such as:
- Access to the latest features supported by vendor APIs from selected AI Model providers (e.g., Anthropic, OpenAI, Google).
- A "Persona" system allowing users to leverage predefined and create custom system prompts for interacting with AI Models.
- Control over the "Output Format" of AI-generated content, including options like Markdown, JSON, HTML, and CSV.
- Potential future support for vision (image upload) and image creation, depending on the capabilities of the underlying AI Models.
- Planned future integration of the Model Context Protocol for Anthropic models and adjustable thinking mode support for compatible models.
Snowgoose acts as an intermediary and does not own or control the AI Models provided by third parties. The output generated through the Service is based on the capabilities and limitations of those AI Models.
3. User Accounts and Subscriptions
Account Creation:
To use the Service, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information when creating your account and to update it as necessary.
Subscription Plans:
Snowgoose offers monthly subscription plans with varying features and usage allowances, as described on our pricing page.
Billing and Payments:
You agree to pay the subscription fees in accordance with the plan you have selected. Payments will be billed on a recurring monthly basis to the payment method you provide. You are responsible for ensuring that your payment information is accurate and up-to-date.
Subscription Changes and Cancellation:
You can manage or cancel your subscription through your account settings. Changes or cancellations will typically take effect at the end of your current billing cycle. No refunds will be provided for partial subscription periods.
Free Trials:
Snowgoose may offer free trial periods. If you sign up for a free trial, your subscription will automatically renew into a paid subscription at the end of the trial period unless you cancel before the trial expires.
4. Acceptable Use Policy
You agree to use the Service in compliance with these Terms and all applicable laws and regulations. You shall not:
- Use the Service for any illegal, harmful, or unethical purpose.
- Generate or disseminate content that is defamatory, libelous, harassing, abusive, obscene, discriminatory, or otherwise objectionable.
- Infringe upon the intellectual property rights of others, including copyrights, trademarks, and patents.
- Transmit any viruses, malware, or other harmful code.
- Attempt to gain unauthorized access to the Service or its systems.
- Interfere with or disrupt the operation of the Service or other users' access to it.
- Use the Service in a manner that violates the terms of service of any underlying AI Models.
- Circumvent any usage limits or restrictions imposed by Snowgoose or the AI Model providers.
- Use the Service to generate content that promotes hate speech, terrorism, or violence.
- Misrepresent AI-generated content as human-created without appropriate disclosure.
Snowgoose reserves the right to suspend or terminate your access to the Service if you violate this Acceptable Use Policy or these Terms.
5. Intellectual Property
Snowgoose IP:
The Service, including its design, features, and underlying software, is owned by Snowgoose and is protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any right, title, or interest in or to the Service, except for the limited right to use the Service in accordance with these Terms.
User-Generated Content:
You retain ownership of the prompts and inputs you provide to the AI Models through the Service. The output generated by the AI Models is subject to the terms and conditions of the respective AI Model providers. Snowgoose does not claim any intellectual property rights in the output generated through the Service.
Responsibility for Output:
You are solely responsible for reviewing and ensuring the accuracy and appropriateness of any output generated through the Service before using or distributing it. Snowgoose does not warrant the accuracy, completeness, or reliability of the output generated by the AI Models.
6. Third-Party AI Models
You acknowledge and agree that your use of the Service involves interacting with AI Models provided by third parties. Your interactions with these AI Models are also subject to the terms of service and privacy policies of those third-party providers. Snowgoose is not responsible for the performance, accuracy, availability, or content of these AI Models.
7. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. SNOWGOOSE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT THE OUTPUT GENERATED BY THE AI MODELS WILL BE ACCURATE, COMPLETE, OR RELIABLE.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SNOWGOOSE, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF SNOWGOOSE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE, THE AGGREGATE LIABILITY OF SNOWGOOSE TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO SNOWGOOSE IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY.
9. Indemnification
You agree to indemnify, defend, and hold harmless Snowgoose, its affiliates, directors, officers, employees, agents, suppliers, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) your access to or use of the Service; (b) your violation of these Terms; (c) your User-Generated Content; or (d) your infringement of any intellectual property or other right of any person or entity.
10. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of Arizona, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts located in Arizona.
11. Changes to These Terms
Snowgoose reserves the right to modify or update these Terms at any time. We will provide notice of significant changes, such as by posting the updated Terms on our website or through other reasonable means. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms.
12. Entire Agreement
These Terms constitute the entire agreement between you and Snowgoose regarding the Service and supersede all prior or contemporaneous communications and proposals, whether oral or written.
13. Contact Us
If you have any questions about these Terms, please contact us at support@snowgoose.app.